FREE WORLDWIDE SHIPPING ON ORDERS OVER 20$

Shipping

Shipping

How much is shipping in the U.S.?
We provide free standard shipping on orders over 20$ for all US 

Do you ship internationally and how much does that cost?
Yes, we do! International shipping is FREE at check-out on orders over 20$

How long does it take to ship after I place my order?
Orders are shipped within 1-4 business days after an order is placed. Our offices are closed on weekends. After your order is placed, please allow up to 35 business days to receive your order in the US or the rest of the world

How can I track my package?  Tracking information is sent along with your email confirmation. Please make sure to check tracking information on your order daily with the tracking number that was provided. If you cannot locate your tracking info in your shipping confirmation email, please contact storewhitestar@gmail.com

How long does it take for my order to be delivered? 
Orders shipped through international standard free shipping can take 30-35 business days to be delivered.

Orders

I placed an order. When will I receive an email confirmation?
As soon as your order is placed, you should receive an email confirmation. If for some reason, you did not receive an email, contact us at storewhitestar@gmail.com. 

I placed an order. How long does it take to process my order?
Once you place your order, please allow up to 1-5 business days for your order to be processed.

Where can I find tracking info for my order? 

Tracking information is sent along with your email confirmation. Please make sure to check tracking information on your order daily with the tracking number that was provided. Please note tracking updates can take 24-48 hours to become available. If you could not locate an email confirmation in your inbox or spam folder, an email address was probably not entered when placing the order. Please contact storewhitestar@gmail.com for tracking information.

How can I cancel or make a change to an order? 
Please contact storewhitestar@gmail.com immediately if you wish to cancel or request any changes to your order. However, we will not be able to cancel or adjust any orders once they’ve been shipped. 
Please note: our customer service hours are from 8 am to 5 pm, Monday - Friday.

 
Where does WhiteStar Store ship? WhiteStar Store currently ships to over 40 countries, including:

Aland Islands, Albania, Andorra, Armenia, Australia, Belarus, Bosnia And Herzegovina, Bouvet Island, British Indian Ocean Territory, Canada, Christmas Island, Cocos (Keeling) Islands, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Faroe Islands, Finland, France, French Southern Territories, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Heard Island And Mcdonald Islands, Holy See (Vatican City State), Iceland, Islamic Republic Of Iran, IrelandIsle Of Man, Italy, Jersey, Jordan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Republic Of Macedonia, Malta, Mayotte, Moldova, Republic of Monaco, Montenegro, New Zealand, Norway, Poland, Portugal, Qatar, Reunion, Romania, Saint Martin, San Marino, Saudi Arabia, Serbia, Sint Maarten, Slovakia, Slovenia, South Georgia And The South Sandwich Islands, Spain, Svalbard And Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, United States & Minor Outlying Islands, British Virgin Islands, and several others.